Privacy and Data Protection Policy

Protecting your personal information is important to us. Below you will find our data protection policy.

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Commitment to Data Protection

SMSG8 Communications is committed to the protection of personal information, including the prevention of personal data breaches. SMSG8 Communications' commitment includes:

  • Compliance with all regulatory obligations under the country’s data protection laws.
  • Delivering products and services that comply with all relevant data protection laws.
  • Ensuring good business practices regarding personal data protection in operations, assisting clients with data management.

Information Protection Governance Structure

The senior management at SMSG8 Communications are aligned with the importance of the protection of personal data. The following officers have been appointed:

  • Information Security Officer: Peter Rafferty, Chief Executive Officer, peter@SMSG8.co.za
  • Internal Risk Audit Officer: Rob Rafferty, Chief Financial Officer, rob@SMSG8.co.za
  • Control Implementation Officer: JP Sonnekus, Chief Operations Officer, jp@SMSG8.co.za

Policy Statement

SMSG8 Communications guarantees its commitment to protecting personal information of its customers and consumers alike. The top management is dedicated to ensuring the implementation of information security controls.

Rights of Data Subjects

  • Object to the processing of personal information
  • Be notified when personal information is processed
  • Confirmation of held personal information
  • Correct personal information
  • Refuse the processing of personal information
  • Complain to the Information Regulator
  • Institute civil proceedings

Conditions of Lawful Processing

By opening an account with SMSG8 Communications, the customer consents to the processing of personal information. This consent may be withdrawn by writing to the Information Security Officer.

Safeguards

SMSG8 Communications ensures that all necessary safeguards are in place to protect personal information and that access is limited to authorized personnel only.

Review of This Policy

This policy will be reviewed annually or as necessitated by changes in legislation or business practices.

Information Regulator

The Information Regulator can be contacted via:

  • Physical Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
  • Postal Address: P.O Box 31533, Braamfontein, Johannesburg, 2017
  • Email: complaints.IR@justice.gov.za

Confidentiality Statement

This document contains proprietary information belonging to SMSG8 Communications and is available to customers and approved third parties with express consent.